google-site-verification=sbE2PHeod7KxN5mujYHJ3gWV1d3gDGz5WLhkn00Keb4 Returns Policy | Fix Daddy
top of page

CANCELLATION & REFUND

Most products can be returned within 7 days of receiving the same if the product has not been opened and is in the same sealed condition. However, this is product-specific and has to be approved before a return can be done. Please send an e-mail to info@fixdaddy.in to check if a product can be returned. A restocking fee of 20% will be charged if a product is returned. Please note, that any product that has been opened becomes a "used" product even if it never has been used and as such cannot be treated as a return. Only unopened products can be considered for returns.

​

​

​

  • If you want to cancel the order before your product has been dispatched, we will initiate the refund after deducting a nominal charge of 5% of the order value within 24-48 business hours after receiving the cancellation request.

​

  • If your product has been dispatched or delivered to you then we will refund the amount after deducting the shipping charges levied on your order.

​

  • No Cancellation on Pre-Order products and orders made during special occasions/offers or emergencies like the COVID-19 crisis. If you still want to cancel, we will deduct payment gateway charges.

​

​

Please call us or send us an email at info@fixdaddy.in or send a return request through our portal to cancel your order.

​

Note:

​

You must return in its original and proper packaging with the company seal, for a refund.

We will not accept any type of damage/defective, seal broken or wrong product from customers for cancellation or return/refund of products.


 

RETURN / REFUND POLICY :

​​

A return can be created at the item level and if you have ordered multiple items, you can initiate a return/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.

​

​

You must return the Product's in its well & proper, original Packaging with Company Seal for a full refund.

We will not entertain any complaint of any order after 7 (seven) days from the date of delivery of the order

     

​

If you have received an item that is damaged/defective or wrong, just email us at the earliest at info@fixdaddy.in or send a return request through our portal to return your order.

​

Note:

​

  • We will refund the amount after deducting the charges if applicable

​

​​

  • We will refund within 3 to 5 working days from the application date if it requires to refund. It can take Up to 7 working days to reflect in your account (Original payment source) after a refund. For express products, images are indicative only. Though we try our level best to deliver as per the image shown. We reserve the right to substitute the products with equal or higher value in case of non-availability of the desired product. No refund/ re-delivery claim in this respect will be entertained.

​

  • In case of a return/refund, we process the refund once the products have been received and verified at our warehouse.

bottom of page